Luxury Brands Provide Good Pointers

2 January, 2012 (00:54) | Brand Image, Students On Brand | By: hortoris

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Some brands are three times better than others but they still need to keep reminding customers what great value they deliver.
Due to the economic situation focus your marketing effort don’t just slash your budget.


Tiffany’s

is the New York Stock Exchange quoted premier Jeweler and an internationally recognized luxury brand.

Over 50% of the companies sales now come from the USA. The appetite for luxury goods is particularly strong in emerging and growing markets like BIRC and Asia- Pacific.

They have over 170 years experience but if you have a successful luxury brand consider the steps you need to take to develop overseas



Radleys

There may be better or more desirable luxury handbags but the success of an image is often its originality and that seems to have worked wonders for Radley ‘Luxury Handbags’. Imitation is a form of flattery but if you want to distinguish your business be creative.

This dog tag works for me on several levels and I have created an Avatar or digital dog tag for my own personal web presence.


Richemont

owns several of the world’s leading companies in the field  of luxury goods but it is hardly known to the public. As a Swiss quoted company it has a business brand and strong reputation within the financial community.

Richemont’s interests  include Cartier, Van Cleef  &  Arpels, Piaget, Vacheron Constantin, Jaeger-LeCoultre,   Net-a-Porter and Montblanc.  Most of these interests have their own strong brand reputations with individual product brands underneath.

Some businesses need to remain as  financial or funding brands and do not need to be exposed to consumers. This is part of a brand hierarchy matching image with need.

Polo

is not just a ‘Shirty’ brand, named for the designer Ralph Lauren. The symbol of a polo player appears on sneaker, after shave, perfumes and luxury goods.

It has control of channels to market through its own iconic retail outlets, via the internet, with licensing partners and through the worldwide retail trade.

Burberry

Burberry

The web site strap line ”Burberry – Iconic British Luxury Brand Est. 1856 caught my attention and that is what it is supposed to do. The web graphics were too smart for their own good and I left the site quickly – not what they are supposed to do.

The reason for my visit was press comment and Angela Ahrendts, Burberry’s chief executive recent statements. Angela defined their new target market place as 25 Londons. These are the international cities most visited by the “travelling luxury consumer or TLC”.

That says to me Burberry understand their customers and have a tight focus on where to reach them.
I also liked the new product Burberrry Bespoke Services a multitude of coat styles from it’s own factory in Castleford Yorkshire.

Credit DailyPia, on Flickr CC BY-NC-SA 2.0

Logos and Young Businesses

2 January, 2012 (00:44) | Brand Image | By: hortoris

Start-up businesses need all the help they can get.http://gardenerstips.co.uk/blog

They need to be recognised, found and differentiated from the competition. I don’t blame them for hunting out a logo to help at an early stage but they should be aware that a new business will probably morph in style or target markets so don’t invest too much too soon.
Keep your logo feet firmly planted on the ground!

New Logos May Just be Vanity

Introduced in February 2011 this new logo emphasises one of the Royal Horticultural Societies unique positions in the ‘Garden’ sector. They issue there own sign of approval as ‘Awards of Garden Merit’ to plants.

Whilst I like the old cup shaped award sign it may hark back to the competative edge of gardening and exhibition trophys. The new logo is suitably green and bold. I am less keen on the ™ as though they can’t be bothered to go for registration®.

If you are a market leader you could create your own award system, think of Sony, Times 1000 and the Orange prize.

Logo Games

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A Christmas present for all the Brand watchers in the family. You will quickly establish how the power of advertising and brand recognition has impacted on the children!

Give copies away to your marketing friends and customers or just take a copy home.

Available from Amazon for around £22 this is ‘The’ Logo Board Game

Early Logo Catches the Worm

I was doing other things at midnight on New Years Eve so I missed this logo launch (a 10 day hangover seems to have crept in as well)

Carlos Nuzman, President of the Rio Olympic organizing committee said at the launch “The logo for Rio’s 2016 Games conveys passion and transformation. The passion of all Cariocas (Residents of Rio) and Brazilians for sport and celebration,”

Justin McGuirk at the Guardian says ‘Brazil’s motif for the 2016 Games is a politically correct damp squib, like too many others before. If only the politicians would let designers do their thing’.

Creative Review questions the story from the Washington Post about the similarity of this logo to that of the Telluride Foundation

Have your say in the comments below but remember it is ‘the game and taking part’ that is important not the image/logo/graphic/emblem/symbol delete as appropriate.

Free Logo Design

The guys at Cool Text can help you get a new look logo for your business. The logo above took me four minutes to create copy and save. You might say it looks like it! Still I will be quicker next time.

At the moment I am resisting the creation of a ‘Be On Brand’ logo. I want to evolve the business first. I have seen too many new ventures launch with a brand image that they can’t then shrug off without wasting resources.

Logo Spoof on BP

The comedians who redesigned BP’s logo for the Logomyway.com competition are giving us a laugh.

If you are a slick BP shareholder it is no laughing matter but then again!

It seems the PR of BP is as bad as the equipment owners is good.

Queen of Shops the Portas Effect

1 January, 2012 (20:15) | Personal Brand | By: hortoris

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‘Inspire with the best then show them the rest’  Mary Portas

I liked the quotation and it attracted me to the book even though Mary Portas seems to talk down to me amongst others. Still for a retailer or merchandiser this book and ‘Windows the Art of Retail Display’ contain many pearls of wisdom so credit where credit is due.

Tip -If you have kleptomaniacs in the family let them do your shopping they get the best discounts

Charity Shopping

Are we now a nation of Charity Shopkeepers? A well organised and operated shop can increase the brand awareness of the Charity concerned as well as providing a funding source.

In June 2009 Mary Portas set out to improve the quality and quantity of donations to Save the Children charity shops, and for giving in this way to become a more regular occurrence. Help your local charities by giving and buying or volunteering.

Who ate all the pies

Mary Portas has been commissioned by David Cameron to report on the ‘Decline of the Highstreet’. Hopefully she will have ideas on how to prevent the growth of “clone towns” dominated by dominant brands and chainstores.

Looking locally I like the illuminated Meats & Pies Shop sign at a market town butchers. ‘Johnson’s of Thirsk’ quality butchers were established in 1830. Last year they won the Best Traditional Business for Yorkshire in the Countryside Alliance Awards and seem to collect many business awards. No longer in the Johnson family the shop seems to embody many of the attributes we hope Mary Portas picks up on.

Top Five Brand Tips for Local Shops

  • Give your customers what they want and need in a clean, welcoming environment.
  • Listen and react to your customers.
  • Have an ethos that maintains your integrity and builds an honest reputation.
  • Encourage word of mouth to support your business
  • Do not worry about the ‘big boys’ just aim to be the best at what you do best.

HOOPERS Case Study

Hoopers is a small, young, group of fashion stores that is rapidly developing a reputation for style, quality and customer service.

Location Location Location

Torquay was the first store and is the corporate headquarters.

Tunbridge Wells is an iconic upmarket location for such a store and includes a ‘Hoopers for Men’

Harrogate is very ‘County’ and also includes a ‘Hoopers for Men’.

Wilmslow may be full of the Wags of local footballers but it is based in an affluent catchment area.

Carlisle is the latest store to open under the Hoopers Banner.

All five stores are in quintessential English towns rather than over populated cities

Brand Brand Brand

Hoopers publish a Brand Directory list what brands are available in what shops. A nice touch.
‘Attitude’ Young Fashion departments stock chic and up-to-the-minute labels including Miss Sixty, Nougat, Orla Kiely and Ted Baker.
Designer led ladies fashions include Max Mara, Moschino, Olsen, Basler and Betty Barclay

Accessory departments sell leather brands including Mulberry, Bridge and Radley, plus an array of scarves, sunglasses and hats.

What Make Hoopers a Special Brand

It isn’t a special brand, yet. It is a well conceived group of well positioned retail stores.

The web site is very clunky. You can sign up for email information and a copy of the style guide.

The ‘Style Guide’ is distributed as a glossy catalogue that is an invocation to visit one of the stores.

Mary Portas would doubtless appreciate the upmarket focus and the attempt to bring class to the high street in the Hooper way.

Top Branding Books Reprised

29 December, 2011 (11:03) | On Brand, Students On Brand | By: hortoris

Be On Brand has featured several book reviews and insights over the last 3 years. This selection links to those previous pages where by clicking on the book cover you can acquire the book at reasonable prices via amazon.

Personal Branding Books

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The Unauthorized Guide to Doing Business the Philip Green Way: 10 Secrets of the Billionaire Retail Magnate by Liz Barclay

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The Unauthorized Guide to Doing Business the Duncan Bannatyne Way: 10 Secrets of the Rags to Riches Dragon by Liz Barclay

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The Unauthorized Guide to Doing Business the Alan Sugar Way: 10 Secrets of the Boardroom’s Toughest Interviewer by Emma Murray.

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The Unauthorized Guide to Doing Business the Bill Gates Way: 10 Secrets of the World’s Richest Business Leader by Des Dearlove.

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The Unauthorized Guide to Doing Business the Richard Branson Way: 10 Secrets of the World’s Greatest Brand Builder by Des Dearlove.

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The Unauthorized Guide to Doing Business the Jamie Oliver Way: 10 Secrets of the Irrepressible One-Man Brand by Trevor Clawson.

Top Ten Books on Brand

  1. Olins The Brand Book – what more can be said about brand with out feeling a Wally.
  2. The Brand Gap: How to Bridge the Distance Between Business Strategy and Design by Marty Neumeier - more
  3. Brand Identity Now - more
  4. Build a Brand in 30 Days - more
  5. The Unauthorized Guide to Doing Business a personal branding series looking at Gates, Sugar, Branson, Bannatyne, Green etc.
  6. Powerful Marketing On A Shoestring Budget For Small Businesses -  more
  7. New Product Development – products to keep your brand fresh  various titles
  8. The Big Three Asda, Tesco and Sainsburys – Supermarkets  – exposed
  9. Designing Brand Identity - more
  10. Windows the Art of Retail Display – by Mary Portas

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The Brand Gap: How to Bridge the Distance Between Business Strategy and Design by Marty Neumeier

“Take-Home Lessons” include a definition of Brand as “…. a person’s gut feeling about a product, service, or company. It’s not what you say it is. It’s what THEY say it is.”

“Differentiation has evolved from a focus on ‘what it is,’ to ‘what it does,’ to ‘how you’ll feel,’ to ‘who you are.’ While features, benefits, and price are still important to people, experiences and personal identity are even more important.”

Where is your business on this journey?

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Logo Design Love is a guide for designers who want to understand what this mysterious business is all about.

The blurb on the back cover gives a hint of what to expect.

* Why one logo is more effective than another
* How to create their own iconic designs
* What sets some designers above the rest
* Best practices for working with clients
* 25 practical design tips for creating logos that last

Available from Amazon Logo Design LoveA Guide to Creating Iconic Brand Identities

Logo Design range of books from Amazon

Mistakes with Bonbrand Need for Hits

28 December, 2011 (11:38) | On Brand | By: hortoris

The mistakes I have made on this site are many and various. I have highlighted a few below just to forewarn the unwary who may be planning a similar enterprise.

Bonbrand Early Stage Mistakes

  • The site started as vanity publishing with no focus, plan or real intent behind the site.
  • The name is confused! I am Brian and B on brand sounded OK! Why did I then add Be On Brand – well spelling has never been my strong subject.
  • The site has been set up and run on the cheap – well it costs nothing – how cheap is that but does it show?
  • The use of logos, designed or belonging to companies, has been fraught with concern over copyright. This seems a killer for a site keen to espouse the value of Intellectual property.
  • Read more »

Buy by Asda Bye Bye Netto – Value for Money?

28 December, 2011 (07:55) | Brand Values, Business Knowledge & Knowhow | By: hortoris

It seems the Netto brand will disappear in UK after the sale of  193 stores to Asda. So this search button will no longer help!

Market share seems to be the mantra for supermarkets and this deal may keep Asda at number 2 behind Tesco.

The question for the brand is will Asda be able to compete with Lidl and Aldi

Value for money takes on a wider importance during a recession.
Cost conscious buyers can move down a price band to help balance the budget. Being positioned as a value for money organisation in this market like Primark, Netto (now Lidl or Aldi) or a Ryan Air can help sales and brand exposure.

Netto have just posted an above average market growth of 7% and the future is bright (the future is Yellow to coin an old ad campaign). These strong results have been earned over years of brand positioning.
You can’t become a VFM organisation overnight if you haven’t earned the credentials.

Royal Warrant Mistakes and Pests

27 December, 2011 (13:04) | Intellectual Assets (IA) | By: hortoris

Royal Warrants are a mark of recognition to individuals or companies who have supplied goods or services for at least five years to HM The Queen, HRH The Duke of Edinburgh or HRH The Prince of Wales.

Shield Pest Control UK Ltd should have taken more care and control of the logo on their web site (but we all make mistakes except when working for Her Majesty! Or so one would think .  How many SS’s in Queen?)

Pest control is probably not the easiest business to brand but rodent exterminator to the Queen is a good start.  As the web is not a facility they manage particularly well we have not given their site the benefit of a link.

Dukes Royal Warrant

Lyle & Scott logo

I was researching a paper on the Royal Warrants and was socked by the Duke of Edinburgh’s sock and jumper maker Lyle & Scott. Interestingly the web site has several images of that modern icon of style and acting the late Telly Savalas and Bob Hope, Bing Crosby and others. Perhaps this evokes the ‘Vintage’   brand they are pushing.

I don’t get the registered Golden Eagle but the motif has graced better jumpers than mine so if it works don’t knock it.

Brand Related Consumer Benefit

18 November, 2011 (13:14) | Business Knowledge & Knowhow | By: hortoris

Has your Brand a clearly demonstrated consumer benefit?
I was set thinking by the cover of Nursery today which featured Saplings ‘The Cot Specialist’ .

If you can own the territory that goes with the strapline ‘The Cot Specialist’ then your brand should stand out in the crowded market. This chosen phrase demonstrates a consumer benefit and an aspiration for the young business and I wish them well.
Please keep the website fresh.

Nursery Today is one of the UK’s many trade magazines. A good knowledge and working relationship with your trade press and your customers press is one of the simple intellectual assets you can acquire for nothing if you work at it.

Brand Architecture

11 November, 2011 (09:29) | On Brand | By: hortoris

Businesses with several brands and sub brands need to consider their Brand Portfolio and how the corporate architecture promotes and protects the brands.

Brand Types in Your Architecture

Strategic brands will be those anticipated to provide the stream of future profits and are at the pinnacle of your brand architecture. For the business these are Iconic brands that should go to the heart of the organisation.
Cash cow brands support the base of the brand architecture but need enough resources to do the job.
Silver bullet brands are the hope and faith brands which often get a disproportionate amount of resource.
Linchpin brands link the corporate and market structures together and may form a uniting influence across the product range and overall business.

Managing the Brand Architecture

The first step is to portray your Brand Architecture with logical descriptions, markets, channels, and drivers. See various representations
You wouldn’t change the architecture of your buildings on a whim and neither should you change your brand architecture. New product development (npd) should be planned and considered from all angles including brand planning.
A formal policy to add or delete a brand or sub-brand should be established and maintained.
The visual presentation and imagery of new brands and changes to old brands should be controlled.

Comment on Brand Architecture

Auditing your Brand Architecture will help you focus on the holistic nature of your brand architecture to the overall business.
Use the results of a review or audit to think about cause and effect and make only those changes that fit with your corporate ethos and style.
Identify scope for new brands, sub brands or co-branding opportunities.
If you need to cull a brand consider spin off or sale of the brand.
Brand Architecture is the framework that holds your business together. It exists even if you have just allowed brand architecture to ‘come into being’. Like most things if well managed it will improve your overall performance.

Brand Pruning – Three Tactics

10 November, 2011 (15:53) | Brand Values | By: hortoris

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It pays to keep your business to a manageable size and not to overextend.
Even the greatest ideas to develop your brand or move into new areas can consume scarce resources of time, goodwill and cash.

Bud Off is a term that encourages you to allow your business to divide and form new branches (or twigs) that can be hived off and sold. You keep brand focus on your core competences and potentially generate a new stream of investment capital. Alternatively you may be able to take a partial reward as one part leaves.

Cut the umbilical if you have diversified and it hasn’t quite worked consider closing or winding up the venture. It brings you back to your core brand that may have been starved of your time and attention as you looked after the ailing child.
It may be hard to acknowledge a mistake but get over it and get on with your future development.

Say No if there is a new idea or opportunity. Unless the new idea is key to your brand development and offers a far better and safer return than sticking to your knitting.
Good business’s spin out lots of ideas and options. great business’s select those that are worth time, effort and resources without deflecting the core brand investment.

Further comment

Portfolio simplification and brand pruning are needed; the big question is how do you decide which brands to keep and which to harvest or divest. The real challenge is in developing a brand portfolio strategy after the fact. (Alan Adamson)

Brand Pruning can be defined as a process by which a company cuts of those Brands and line brands, which has less contribution on its bottom-line or some times top line as well. This is almost a continuous process particularly for FMCG and white goods. From Brand Pruning-A wisely used tool in the Marketers’ Arsenal. By Rajkumar Dasgupta,Sr. Lecturer/Dr. Harish Pareek

Handbook of Niche Marketing: Principles and Practice (Haworth Series in Segmented, Targeted, and Customized Market) by Art Wienstien available from Amazon